FAQs

THE CHALLENGE

What is The Sudsy Challenge?

We’re so glad you asked! The Sudsy Challenge is all about shining a light on the issue of homelessness and helping to break down the stigmas. The concept is simple - keep your kit on for three days, talk about it with those around you and raise funds and awareness to support our friends doing it tough.

Why three days?

It took Orange Sky co-founders, Nic and Lucas three days (and three sets of washing machines and dryers) to get their first laundry van Sudsy working. On day three, a friend named Jordan used the service and taught Nic and Lucas that while clean clothes were important, it was the conversation and connection that mattered more. As such, we thought it was only fitting to hold the Sudsy Challenge over three days.

Who is Sudsy?

‘Sudsy’ was the first laundry van built by Orange Sky co-founders, Nic and Lucas, at the age of 20! It took them three days (and three sets of washing machines and dryers) to get the van working. Every day, over 33 vans just like Sudsy hit the road to support people doing it tough by providing access to free laundry, warm showers and genuine conversation.

When is the challenge?

The Sudsy Challenge is a three day event held over three weekends in September. Depending on which weekend you choose, you’ll be able to get into your clean clothes from 5pm on the last day of the challenge. Along with a fresh set of clothes, we hope that you gain a fresh perspective on what it’s like to be without access to laundry services. The dates you can choose from are:

Weekend 1 - Thursday 2 September - Saturday 4 September
Weekend 2 - Friday 10 September - Sunday 12 September
Weekend 3 - Friday 17 September - Sunday 19 September
Weekend 4 - Do it any time in September, October or November

Can I do The Sudsy Challenge on a different date?

While we encourage you to do the challenge on one of the pre-selected Sudsy weekends, this year we have introduced our new ‘wild card’ 4th weekend, where you can choose any three days that suit you across September, October or November. All of the communications that you receive leading up to the challenge are set on these dates. As such, if you choose to do the challenge over a different date range, you will receive our communications slightly early or late.

SIGNING UP

How do I sign up?

It’s so easy! Just click the 'sign up' button in the top right hand corner. The whole process will be done and dusted quicker than you can load your laundry - and registration is free!

Does it cost money to sign up?

Good news – it’s free to sign up for The Sudsy Challenge! However, in order to receive a Sudsy t-shirt you are required to first raise $24. That’s the cost of a load of washing and a shower.

How long does registration and fundraising stay open?

You will be able to sign up to the challenge right up until the day prior to your selected Sudsy weekend. However, please note you will only receive a Sudsy t-shirt if you sign up two weeks prior to your selected weekend AND raise the required $24 in Australia or $26 in New Zealand. Fundraising will stay open until the end of October.

I’ve participated in the Sudsy Challenge before, do I have to sign up again?

Welcome back and thank you for choosing to support us again! To answer your question, yes all return participants will be required to sign up again.

Can I still participate if I don’t live in Australia or New Zealand?

Yes, absolutely! We would love to spread the Orange Sky and Sudsy story far and wide, so please sign up!

Can I sign up as a team?

You sure can! In fact, we encourage it. People who sign up as part of a team usually go on to raise up to four times as much as if they were doing it alone. Get your friends together or recruit the family – there’s no limit on the number of teammates you can have, so ask away! Click 'Sign Up' to see how to set up your team.

Can my workplace get involved?

What a great idea! The Sudsy Challenge is the perfect activity for corporates and workplaces to get involved in - raising money for an important cause can be really rewarding and a break from the daily grind!

I'm under 18, can I still register?

Absolutely. We love to see people of all ages getting involved in The Sudsy Challenge. You'll just need a parent or guardian to add their details as part of your sign up process. 

I am unable to sign up for The Sudsy Challenge but I want to help!

You can still support Orange Sky and The Sudsy Challenge by making a donation here

CLOTHING OPTIONS

What should I wear & does it need to be the Sudsy t-shirt?

Participants who raise $24 in Australia or $26 in New Zealand will receive their very own Sudsy t-shirt, but it's totally up to you what you wear over the three challenge days! Choose comfort, style or something completely crazy - the more outrageous the outfit, the more conversations you'll start about why you’re wearing it.

How do I get my very own Sudsy t-shirt?

You can get your 2021 Sudsy Challenge t-shirt by raising $24 in Australia or $26 in New Zealand! Did you know that we screen print these shirts onsite at Orange Sky HQ? To allow us enough time to print and post shirts, we ask that you raise the required funds two weeks prior to your chosen Sudsy weekend.

Can I have a different coloured Sudsy shirt?

It’s only fitting to have our Sudsy t-shirts be in orange. After all, we are Orange Sky.

What about underwear?

We'd prefer not to get involved in the finer logistical details - this one is completely up to you!

What about pyjamas?

You’re free to swap out your clothes for your PJs at the end of each day. While the challenge is about gaining a small yet powerful insight into the lives of friends doing it tough, the most important thing is that you’re starting conversations about the clothes you’re in – so it’s totally your call.

MY PROFILE

Help! I’ve forgotten my log in details…

No stress! When you click Login on the top right of the home page, a pop out will open and there will be a ‘Forgot password?’ button. You'll be asked to enter your registered email address below and we will send you a reset password link. Follow the steps in the email to reset your password.

I need help updating my online profile – who can I contact?

Head to the top right hand corner of your profile, and check out the options to update your profile. If you’re having trouble, click here to contact us.

How do I create my fundraising page?

It’s seriously easy. When you sign up for the challenge, you’ll be taken through all the steps to set up your personal or team page and get you ready to smash that fundraising goal!

I’ve forgotten which weekend I signed up for!

No worries, it’s super easy to check! Sign into your Sudsy account, head to your Dashboard and your weekend will appear under your name.

How do I change which weekend I’m signed up for?

If you’re wanting to change which weekend you’re taking the challenge, please send us an email at hello@thesudsychallenge.com and let us know which weekend you’d like to move to.

RAISING FUNDS

Will people who donate to me get a tax-deductible receipt?

Absolutely! In Australia, donations from $2 are tax deductible, and in New Zealand, donations from $5 are tax deductible. Receipts are issued automatically to the donor after a donation is made through your challenge page.

How do I update my fundraising goal?

Simply login to your profile by clicking 'Login' on the top right of this page to edit your fundraising goal and your update your profile and team page.

How do people donate to my fundraising page?

When you set up your fundraising page, you’ll be provided with a unique URL You just need to share this with your friends and family and they will be directed straight to your fundraising page. If you choose to share this via Facebook, you may be prompted to create a Facebook Fundraiser. We would recommend you do not proceed with this as any donations made through Facebook Fundraiser will not be attributed to your Sudsy page. Instead follow our instructions above to make sure people are donating directly to your Sudsy page. 

How do I find my friend or family member to donate to?

All you need to do is go to the donate button in the top right corner and you’ll be able to Search for a Fundraiser - this includes individuals, teams and workplaces.

Do I have to wait until I receive my participant pack to start fundraising?

Definitely not! You can start fundraising as soon as you register. Check out our Resources page to get some inspiration.

Where does the money I raise go?

Great question! If you fundraise in Australia, your funds will directly support our Aussie services and friends, and if you fundraise in New Zealand, your funds will support our Kiwi services and friends! It costs Orange Sky $24AUD or $26NZD to provide a clean load of laundry and a shower for a friend, and with 33 vans on the road, we need your help to continue providing this important service to our friends doing it tough.

How can I reach my fundraising goal?

We’ll be in touch with you throughout the Sudsy Challenge with great resources, inspiration and fundraising ideas to help you reach your goal. If you have questions or need any help, feel free to send us an email at hello@thesudsychallenge.com

Why are the fundraising targets in Australia and New Zealand different?

As the cost of running Orange Sky shifts are different in Australia versus New Zealand, we have set our fundraising goals slightly different for the different countries. While New Zealand’s dollar is slightly higher, we know both the Aussies and Kiwis will be smashing fundraising goals to support our friends.

I’ve set up a Facebook Fundraising Page – why doesn’t it link to my Sudsy Fundraising Page?

Whilst Facebook Fundraisers are a great way to raise funds, unfortunately we are unable to link any Facebook Fundraisers with The Sudsy Challenge Page. If you are prompted to create a Facebook Fundraiser when sharing your Sudsy Page on Facebook, we would recommend you do not proceed with this as any donations made through Facebook Fundraiser will not be attributed to your Sudsy page. We recommend that you instead use your Sudsy page link when sharing online and to collect donations through this page.

OTHER

Can you visit my work, school or uni to help me fundraise or share the Orange Sky story?

As much as we would LOVE to say yes to every request like this that we receive, we unfortunately just don't have the resoureces to do so. We recommend that you instead check out our awesome Resources page where you will find a number of assets that you can share with your school, colleagues or team.

Is there a Sudsy van in my region?

You can check out our locations page to see if a van just like Sudsy is in your area. In Australia check here, or in New Zealand check here

How do I get a van like Sudsy in my area?

As you can imagine, our process for establishing a mobile service in any location is quite lengthy. We need to assess a number of things prior to launching into a new community such as the need and demand for our services, the potential for ongoing funding to support costs and if there are any opportunities for volunteer engagement in the community. Find out more by emailing hello@orangesky.org

COVID-19

I’m in lockdown, does that mean I can’t participate?

Definitely not. The Sudsy Challenge can be done at any time from any location - you’ll just need to find creative ways to have conversations (but we’ve all become pretty accustomed to that!).

How do we have safe conversations in a COVID-19 world?

Whether it’s over dinner or over a video call, The Sudsy Challenge is all about talking about homelessness with the people in your life. COVID-19 has changed the way we do things and the same goes for The Sudsy Challenge, but more than ever we have learnt the power of connection and conversation and the importance of finding ways to support our friends.

If you’re feeling unwell during the challenge, make sure you stay home and get tested - you can still engage in the challenge on your chosen weekend virtually and have safe conversations.

If you’re participating in the challenge by having conversations in person, remember to keep 1.5m away from others - think two big steps. Remember to practice good hygiene such as avoiding shaking hands or hugging others, and using hand sanitiser.

Doesn’t the COVID-19 virus remain detectable in the air and on surfaces such as clothing?

This is complicated as there is still not sufficient research available to suggest that it does. However, what research is available indicates that the virus can not survive on the materials that the Sudsy t-shirt is made out of.

If you or someone you come into contact with during the three day challenge has COVID-19, we recommend that you wash your clothes and take precautions and actions as suggested by relevant government health bodies.

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